PRIVACY POLICY

Last Updated: December 9, 2025

INTRODUCTION

Tempest Prep LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We may collect:

Account Information: Name, email, password, phone number
Profile Information: Education history, career goals, preferences
Payment Information: Billing address, transaction details (processed securely by third-party processors)
Communications: Emails, messages, support requests, feedback
Submitted Content: Resumes, essays, application materials, forum posts (if applicable)
Survey Responses: Reviews, testimonials, feedback

1.2 Information Collected Automatically

We automatically collect:

Usage Data: Pages viewed, buttons clicked, time on site, content accessed
Device Information: IP address, browser type, OS, device type
Location Data: Approximate region based on IP address
Cookies/Tracking: Cookies, pixels, web beacons (see Section 8)
Log Data: Error reports, diagnostics, performance metrics

1.3 Information from Third Parties

We may receive information from:

Payment processors: Transaction status (Stripe, PayPal)
Analytics platforms: Usage analytics (Google Analytics)
Marketing tools: Interaction with ads or campaigns
Social platforms: If you use social login or integrations

2. HOW WE USE YOUR INFORMATION

2.1 Provide and Improve Services

Deliver and personalize the Services
Process payments and manage subscriptions
Provide customer support
Improve features and generate analytics
Recommend content based on your activity

2.2 Communications

Send account alerts and service notifications
Send updates, announcements, and marketing emails (with consent)
Request feedback or reviews

2.3 Security and Compliance

Detect and prevent fraud
Enforce our Terms of Service
Comply with legal and regulatory requirements
Maintain tax and accounting records

2.4 Marketing and Advertising

Send promotional content (with opt-in consent)
Measure ad performance
Conduct market research

You may opt out of marketing at any time.

3. LEGAL BASES FOR PROCESSING (EU/EEA USERS)

We process personal information under the following bases:

Consent (e.g., marketing emails)
Contract performance (access to services you purchase)
Legitimate interests (security, analytics, service improvement)
Legal compliance

You may withdraw consent at any time.

4. HOW WE SHARE YOUR INFORMATION

We do not sell personal information.

We may share information with:

4.1 Service Providers

Including:

Payment processors (Stripe, PayPal)
Email service providers (Beehiv, etc.)
Hosting & infrastructure providers (Framer, Vercel, AWS)
Analytics providers (Google Analytics)
Customer support tools
Survey platforms

These partners may only use your data as instructed by us.

4.2 Business Transfers

If Tempest Prep LLC is sold, merged, acquires investors, or undergoes restructuring, user information may be transferred. You will be notified beforehand.

4.3 Legal Requirements

We may disclose information to comply with:

Court orders or subpoenas
Government or regulatory requests
Fraud or security investigations

4.4 With Your Consent

We may share information for purposes that you explicitly approve.

4.5 Aggregated or De-Identified Data

We may share anonymized data that cannot identify you.

5. DATA RETENTION

We retain personal information only as long as needed:

Active accounts: Retained for the duration of your account
Deleted accounts: Deleted or anonymized within 30–90 days (except where legally required)
Payment records: Retained for 7 years for tax compliance
Marketing email data: Retained until you unsubscribe
Analytics data: Retained 14–26 months
Backups: May persist up to 90 days

After retention periods, data is securely deleted or anonymized.

6. YOUR RIGHTS AND CHOICES

6.1 Access & Portability

Request a copy of the data we hold.

6.2 Correction

Request correction of inaccurate information.

6.3 Deletion

Request deletion of your personal information (subject to legal exceptions).

6.4 Marketing Opt-Out

Unsubscribe via email or contact us.

6.5 Cookie Preferences

Control cookies through browser settings.

6.6 Do Not Track

We do not currently respond to Do Not Track signals.

6.7 California (CCPA) Rights

California residents may request:

Information about collected data
Deletion of data
Confirmation that data is not sold

6.8 EU/EEA (GDPR) Rights

Includes:

Withdraw consent
Object to processing
Restrict processing
File complaints with data authorities

6.9 How to Exercise Rights

Email us at general@tempestprep.com with subject line:

“Privacy Rights Request – [Type]”

7. DATA SECURITY

We use industry-standard protections:

SSL/TLS encryption
Encrypted data at rest
Secure password hashing
Strict access controls
Firewalls and intrusion detection
Regular audits and monitoring
Backups and disaster recovery
Employee data security training

No system is 100% secure. If we detect a data breach, we will notify affected users and authorities as required by law.

8. COOKIES AND TRACKING TECHNOLOGIES

We use:

Essential Cookies

Enable login, security, and core functionality.

Analytics Cookies

Track behavior to improve the platform.

Marketing Cookies

Support advertising and retargeting.

Managing Cookies

Control through browser settings:

Chrome, Safari, Firefox, Edge → Privacy & Cookies settings.

Third-party tools:

Google Analytics Opt-out
Network Advertising Initiative
Your Online Choices (EU)

9. THIRD-PARTY LINKS

We link to third-party services (Stripe, YouTube, TikTok, LinkedIn, analytics tools).

We do not control their privacy practices. Review their policies separately.

10. CHILDREN’S PRIVACY

The Services are not for children under 13 (or 16 in the EU).
Users ages 13–17 may use the Services with parent/guardian consent.
We do not knowingly collect information from minors without consent.

If you believe a child’s data was collected, contact us immediately.

11. INTERNATIONAL DATA TRANSFERS

If you access our Services from outside the United States, your information may be transferred, stored, and processed in the U.S. or other countries where our providers operate.

For EU/EEA users, transfers are made using:

Standard Contractual Clauses
Adequacy decisions
Other GDPR-approved mechanisms

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. When we make changes, we will:

Update the “Last Updated” date
Notify users via email (if provided)
Post a notice on our site
Provide 30 days’ notice for significant updates

Continued use of the Services = acceptance of updated policy.

13. CONTACT US

If you have questions or requests regarding this Privacy Policy, contact us:

Tempest Prep LLC

Frisco, TX

Email: general@tempestprep.com